Click here to start a Return or Exchange.
Return & Exchange Policy
You can return or exchange your items within 30 days of receipt of your shipment.
- They must be in original condition
- Clothing must be unwashed and unworn
Items marked final sale are not returnable but may be exchanged.
How do I begin my Return or Exchange?
- Visit https://heartsdesireclothing.com/a/returns to begin
- Enter your order number and email address in the fields and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
Are there any charges for returns or exchanges?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
- There are no additional charges for returns
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.